Zoho Desk 2.8.13

ZOHO Corporation – Freeware – Android iOS
out of 1074 votes

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Enhance your customer-centric approach, even while you're on the go.
Zoho Desk is an award-winning help desk software that is designed to provide exceptional customer service and ensure customer satisfaction.

The Zoho Desk mobile app offers a flexible and efficient ticketing system that equips you to resolve tickets with the same ease and functionality as the desktop version.

<ul>
 <li>Prioritize tickets easily: Manage your tickets efficiently by organizing them based on your preferred criteria using Custom Views and Work Modes. This enables you to focus on tickets that require immediate attention.</li>
 <li>More context for each ticket: Acquire relevant and actionable information at your fingertips. Integrate contact information from Zoho CRM into Zoho Desk, allowing you to put a face to each ticket.</li>
 <li>Seamless collaboration: Collaborate seamlessly with other departments, tag your team members on tickets, and utilize the Team Feed feature to collaborate and close tickets more efficiently than ever.</li>
 <li>Stay well-informed: Stay up-to-date wherever you are with the Notification Center. Receive push notifications regarding ticket updates, comments, and mentions.</li>
 <li>Gestures for efficiency: Simplify repetitive ticket actions such as editing, closing, and moving tickets through quick and easy swipes.</li>
 <li>Track tasks and ticket times: Keep track of tasks associated with each ticket, and measure the time spent by your agents on ticket resolution through Time Tracking.</li>
</ul>

We continuously strive to improve your experience with the Zoho Desk mobile app. If you encounter any issues, please don't hesitate to contact us at desk@zohomobile.com, and we will promptly assist you.

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